By enrolling as a member, accessing, using, or continuing to use any RV Business Tech platform, website, reservation system, point-of-sale tools, communications tools, hosting, integrations, content, or related services, you agree to these Terms & Conditions.
If you are accepting these Terms on behalf of a park, campground, resort, or other business entity, you represent that you have authority to bind that entity.
RV Business Tech provides a private, business-to-business membership-based technology service for parks and related hospitality businesses. Membership is a professional relationship built on trust, security, and cooperation.
Your membership permits access to the RV Business Tech services made available to your park during the active term of service, subject to these Terms, any written service addenda, and any applicable onboarding, billing, or feature-specific policies provided by RV Business Tech.
RV Business Tech charges a $3.00 fee per completed reservation transaction processed through the reservation system.
This fee applies to:
This fee does not apply to:
You may choose to:
RV Business Tech may update its fee structure upon advance notice. Continued use of the services after the effective date of an updated fee structure constitutes acceptance of the updated pricing unless you terminate in accordance with these Terms before the new pricing takes effect.
All transaction fees and other amounts due to RV Business Tech may be collected through ACH, card on file, invoice, or any other payment method approved by RV Business Tech.
You agree to:
If a payment fails, is reversed, is disputed, or is not timely paid, RV Business Tech may suspend some or all services until the balance is resolved.
RV Business Tech may charge reasonable late fees, returned-payment fees, collection costs, and attorneys’ fees to the extent permitted by law.
RV Business Tech is not a bank, payment processor, money transmitter, merchant acquirer, or payment gateway. RV Business Tech is not affiliated with any payment gateway provider unless expressly stated in writing.
Compatible gateways may include providers such as Stripe, Authorize.net, or Square, but gateway availability may change at any time.
All payment information is handled by the payment gateway or merchant processor selected and configured for your park. RV Business Tech does not store full cardholder data and does not directly process cardholder data.
To the fullest extent permitted by law, RV Business Tech is not responsible for:
You remain solely responsible for your merchant account, processor relationship, fee disclosures, tax treatment, refund practices, guest charges, and compliance with the terms of your chosen payment providers.
RV Business Tech is designed so that payment data is processed by the applicable processor or gateway rather than stored by RV Business Tech. Any PCI classification, scope reduction, or related compliance outcome depends on your actual implementation, your selected providers, and your own business practices.
RV Business Tech makes no guarantee that your park is exempt from all compliance obligations. You remain responsible for your own legal, regulatory, tax, accounting, PCI, privacy, consumer disclosure, and operational compliance obligations.
RV Business Tech is not your lawyer, accountant, PCI assessor, tax advisor, or compliance consultant.
Access to the services is limited solely to your park’s bona fide owners, officers, managers, employees, and individually approved contractors who need access for your internal business operations and who are authorized by you in good faith.
Each user must have their own unique login credentials. Shared accounts are prohibited unless expressly authorized by RV Business Tech in writing.
You may not:
You are responsible for all activity occurring through your accounts, credentials, devices, and users, whether or not such activity was specifically authorized by you.
You must promptly notify RV Business Tech if you know or reasonably suspect:
RV Business Tech may require password resets, multi-factor authentication, user verification, identity confirmation, or other security measures at any time.
Because RV Business Tech’s platform, workflows, business methods, architecture, configuration structures, operational logic, automation structures, and internal systems are proprietary, you may not use the services, or allow the services to be used, for any of the following purposes:
If you wish to transition away from RV Business Tech, you may request a reasonable export of your park’s own data in the manner made available by RV Business Tech, but you may not provide live system access to a competing or replacement provider without written consent from RV Business Tech.
RV Business Tech may monitor access, usage, session activity, admin actions, exports, device history, IP addresses, regional login data, browser or device identifiers, timestamps, authentication events, and other technical and security signals for security, fraud prevention, quality control, operational integrity, billing verification, enforcement of these Terms, and protection of RV Business Tech, its members, and their guests.
You agree that RV Business Tech may rely on such records, logs, and technical evidence in investigating misuse, enforcing these Terms, suspending access, or supporting claims or defenses in any dispute.
RV Business Tech does not guarantee that all logs or location indicators are perfect, exhaustive, or error-free, but such records may still be used as evidence to the extent permitted by law.
When included in your membership or service package, RV Business Tech may provide website hosting, site development, maintenance, and related infrastructure at no additional cost beyond the applicable membership or transaction-based fee structure unless otherwise stated in writing.
Unless expressly agreed in writing:
Website updates may be made by RV Business Tech at its discretion or at your request. RV Business Tech does not guarantee that any requested update, feature, change, redesign, correction, or enhancement will be completed within any particular timeline or at all.
As between you and RV Business Tech, RV Business Tech retains all right, title, and interest in and to:
Your park retains ownership of your park name, business identity, trademarks you lawfully own, your guest records, and your business data you input into the platform, subject to RV Business Tech’s rights to host, process, transmit, display, back up, analyze, and use that data as reasonably necessary to provide, secure, support, improve, and enforce the services.
Unless otherwise agreed in writing, membership grants you only a limited, revocable, non-exclusive, non-transferable right to use the services during your active membership term.
No right is granted to:
Unless otherwise agreed in writing:
Any license or usage right granted under this section may end when your services end, unless RV Business Tech agrees otherwise in writing.
Included services may vary by membership level, configuration, park needs, feature availability, and current offering. Core services may include items such as:
Some services are only available by request, separate setup, separate agreement, or additional fee.
Additional partnership services, consulting, custom work, advanced integrations, migration work, special support, data services, design work, marketing-related work, AI-related work, paid tools, or third-party services may be offered separately and are not guaranteed to be included in the standard pricing structure.
RV Business Tech may add, remove, modify, suspend, or discontinue features, tools, or integrations at any time, especially where required by vendors, law, security needs, technical limitations, or product evolution.
The services may interoperate with or connect to third-party services, gateways, channels, APIs, domains, DNS providers, registrars, e-mail systems, SMS carriers, OTA services, maps, analytics providers, marketing tools, or other outside services.
RV Business Tech does not control and is not responsible for the performance, acts, omissions, uptime, terms, pricing, security, or data practices of third-party providers.
You are solely responsible for:
Any third-party service may change, fail, remove compatibility, or become unavailable at any time.
If RV Business Tech provides SMS, e-mail, messaging, guest communication, call-related tools, or other communications-related features, you remain solely responsible for:
RV Business Tech is not responsible for carrier filtering, failed delivery, delayed delivery, spam classification, telecommunications enforcement actions, registry or campaign approvals, or losses arising out of your use of communications tools.
RV Business Tech provides tools to assist your operations, but you remain solely responsible for all business decisions and operational actions taken using the platform.
RV Business Tech is not responsible for:
You are responsible for verifying the accuracy of your own rates, availability, taxes, disclosures, policies, booking rules, communications, and operational settings.
RV Business Tech does not guarantee:
Services are provided on an “as available” and “as is” basis except to the extent otherwise expressly stated in a signed written agreement.
RV Business Tech may provide estimated timelines for onboarding, development, launch, setup, configuration, migration, website work, custom requests, and support items. All such timelines are estimates only.
Delays may occur due to:
No specific launch date, delivery date, completion date, or turnaround time is guaranteed unless expressly stated in a separately signed written agreement that specifically says it is binding.
RV Business Tech is not liable for missed target dates, delayed launches, or project timing impacts on your business operations.
RV Business Tech will use commercially reasonable efforts to support and maintain the services, but you acknowledge that no software provider can guarantee that services will always meet every expectation or business preference.
If you believe RV Business Tech is not meeting your desired standard, your primary remedy is to notify RV Business Tech and allow a reasonable opportunity to review the concern. If you remain dissatisfied, you may terminate in accordance with these Terms.
RV Business Tech is not liable merely because you believe services did not meet your preferred standard, expected pace, or ideal business outcome.
RV Business Tech may suspend all or part of your access immediately, with or without prior notice, if RV Business Tech reasonably believes that:
Where practical, RV Business Tech may provide notice and an opportunity to cure, but no such notice or cure opportunity is required in the event of a security concern, intentional misconduct, fraud risk, or competitor-related misuse.
The following constitute material breaches of these Terms:
A material breach may result in suspension, termination, legal action, injunctive relief, and pursuit of damages and costs to the extent permitted by law.
Membership is ongoing until terminated by either party.
You may terminate services at any time with at least two weeks’ written notice, unless a different notice period applies in a signed written agreement.
RV Business Tech may terminate services:
Termination does not waive any accrued fees, payment obligations, confidentiality duties, ownership rights, restrictions on misuse, or any other provisions that by their nature should survive termination.
Upon proper termination, RV Business Tech may, in its discretion, provide a reasonable export of your park’s data in a format RV Business Tech makes available in the ordinary course.
RV Business Tech is not obligated to:
You are responsible for making timely requests for any available data export before the end of the termination period.
You agree not to disclose, provide, or expose RV Business Tech’s confidential or proprietary information to any third party except as expressly allowed in writing.
Confidential information includes, without limitation:
Unauthorized disclosure or exposure of such information may cause irreparable harm.
You acknowledge that breaches involving unauthorized access, disclosure of confidential information, competitor access, misuse of credentials, reverse engineering, copying, or improper exposure of the platform may cause RV Business Tech harm that cannot be fully compensated by money damages alone.
Accordingly, RV Business Tech may seek injunctive relief, equitable relief, specific performance, temporary restraining orders, or other appropriate remedies in addition to any other rights or remedies available at law or in equity.
To the fullest extent permitted by law, RV Business Tech shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, loss of revenue, loss of data, loss of business opportunity, reputational harm, guest disputes, business interruption, or operational disruption arising out of or relating to the services, even if advised of the possibility of such damages.
To the fullest extent permitted by law, RV Business Tech’s total aggregate liability arising out of or relating to the services or these Terms shall not exceed the total amount paid by you to RV Business Tech during the three months immediately preceding the event giving rise to the claim.
Some jurisdictions limit certain liability disclaimers, so this section applies only to the extent permitted by law.
You agree to defend, indemnify, and hold harmless RV Business Tech, its owners, officers, affiliates, contractors, staff, and representatives from and against claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
RV Business Tech is not liable for delays, failures, outages, or interruptions caused by events outside its reasonable control, including acts of God, weather events, war, terrorism, cyberattacks, infrastructure failures, utility failures, labor disruptions, internet outages, carrier outages, cloud outages, processor outages, third-party API failures, registrar or DNS failures, government action, and similar events.
These Terms shall be governed by the laws of the state designated by RV Business Tech in its controlling agreement or principal place of business, without regard to conflict-of-law rules.
Any dispute shall be brought in the courts designated by RV Business Tech in its controlling agreement or principal place of business, and you consent to personal jurisdiction and venue there.
If RV Business Tech prevails in enforcing these Terms, it shall be entitled to recover its reasonable attorneys’ fees and enforcement costs to the extent permitted by law.
RV Business Tech may update these Terms from time to time. Updated Terms may be posted online, presented during login or onboarding, or otherwise provided electronically.
Your continued use of the services after updated Terms become effective constitutes acceptance of the revised Terms, unless you terminate services before the updated Terms take effect.
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect to the fullest extent permitted by law.
Failure by RV Business Tech to enforce any provision shall not constitute a waiver of that provision or any other provision.
These Terms, together with any signed addenda, onboarding forms, service agreements, billing terms, or written feature-specific terms provided by RV Business Tech, constitute the entire agreement between the parties regarding the subject matter addressed herein and supersede prior discussions on that subject.