All transaction fees will be collected via ACH billing. You will be able to set up your ACH billing from within the reservation system once your reservation system is completed and ready for launch.

RV Business Tech is not affiliated with any payment gateway provider and does not make any money off these compatible gateways:

• Stripe

• Authorize.net

• Square

All payment information is handled by the gateway you choose. You will be classified as a SAQ-A PCI level, which means you have no compliance or reporting obligations.

RV Business Tech:

• Does not store credit card data

• Does not process credit card data directly

• Ensures your park has no PCI compliance obligations related to our platform

• Cardholder data is transmitted securely and processed solely by the merchant processor

When using our system, your website and hosting are provided at no additional cost.

Important Notes:

• We do not delete your current website

• We do not back up pre-existing website content

• If your previous hosting or maintenance services lapse, we are not responsible for restoring or retrieving any previous content

• Any pre-existing data loss related to old hosting providers is outside our scope

Once onboarded, you will no longer need to pay for website hosting or website maintenance services (if applicable).

• The website copyrights belong to RV Business Tech, which provides the site for as long as its services are engaged by the member.

• Maintenance and security are the responsibility of RV Business Tech.

• Website updates will be provided by RV Business Tech and are done either sua sponte or at the request of the member park. RV Business Tech will not guarantee that any specific update, or update request will be fulfilled, although it is always a priority to serve our members in any way we can.

RV Business Tech shall give you the print rights for any maps created, but digital rights remain the property of RV Business Tech and cease if RV Business Tech services cease.

RV Business Tech retains the ownership rights to any 360 footage taken on your behalf. We provide the ability to use the footage as long as you are using RV Business Tech services.

The following core services are included when you pass the $3 fee to your guests (or pay it yourself):

• Reservation System: Simplified booking system to manage reservations and guest communication

• Point of Sale (POS) System: Available upon request for managing in-park purchases

• Custom Features: Customizable services based on park requirements

• Website: Professional website for your park with booking functionality

• Business Email: Secure, professional email for communications

• RV Buddy App: Mobile app for guest management and communication

• SMS: Automated messaging service for alerts and notifications

• Voice AI: Advanced AI-powered call management system

• AI Systems: Tools for tracking performance and automating park operations

• Marketing: Access to marketing services and tools to help grow your park's visibility

Some features may be provided upon request depending on the needs of your park.

Additional Services:

• Additional partnership services or 3rd-party marketing integrations may be offered at optional discounted rates. These are not included in the $3 transaction fee and will never affect your core services. There is no guarantee that we will provide you with paid access to additional services outside of the core services.

Membership with RV Business Tech is a mutual relationship built on professionalism and trust.

RV Business Tech reserves the right to terminate membership for any reason, including undesirable or harmful actions toward the company, its affiliates, staff, or representatives. If termination is initiated by RV Business Tech, we will provide a 2-week notice before services end.

You may also terminate services at any time, for any reason, with a 2-week written notice.

RV Business Tech strives to complete all web development, onboarding work, setup tasks, custom requests, and system configuration within approximately two weeks in optimal periods. However, depending on workload, custom requirements, third-party delays, or information pending from your park, the waiting period may extend beyond this initial estimate.

You will be provided with an expected timeframe for completion; however, all timeframes are estimates only. Our team will always make every reasonable effort to launch your systems as quickly as possible and to meet your preferred timeline.

By proceeding, you acknowledge and agree that:

• Estimated dates are not guarantees.

• Delays may occur.

• RV Business Tech is not liable for missed target launch dates.

• No specific completion or launch date is promised or contractually guaranteed.

Our staff will continue working diligently to complete your setup in the shortest feasible time.

Additional services outside the scope of the standard offering may incur separate fees. Access to discounted or partnered third-party tools is optional and not tied to the $3 transaction fee. Use of our system implies agreement with these terms and acknowledgment of service limitations, fee structure, and billing process.